Case studies
Trello
Led a team of 25+ designers while operationalizing experience quality across the organization.
Free & Premium
Owned the end-to-end delivery of Atlassian Free and Premium plans across Jira and Confluence.
Confluence
Grew design from 3 to 12+ designers while reinventing Confluence Cloud as a modern, collaborative workspace.
Practices
Systems thinking
Methods for delivering consistent, usable experiences by focusing on the system before the cogs.
Top task mapping
Plotting top tasks against a future of work framework to better understand opportunities for machine learning.
Team charter workshop
Defining a team's purpose and values while fostering a shared understanding and sense of connection.
Designing design teams
Achieving design team maturity through shared ownership and accountability of goals and outcomes.
Flows & journeys
Aligning teams by defining and connecting with customer pain points and opportunities.